At DEVLLY, we strive to deliver services and digital products that exceed your expectations. However, we understand that sometimes things don’t go as planned.
✅ Refund Eligibility
We offer a 7-day refund window from the date of purchase or service delivery under the following conditions:
- You must submit a refund request within 7 days.
- The reason for the refund must be clearly stated and justified.
- The service or digital product must not have been fully consumed or significantly customized.
- For subscription-based services, refunds apply only to the initial payment, not renewals.
🚫 Non-Refundable Situations
- Custom development projects that have already begun or been completed.
- Digital products that have been downloaded or accessed in full.
- Training sessions or consultations that have been delivered as scheduled.
- Change of mind or dissatisfaction not based on objective flaws.
💼 How to Request a Refund
To initiate a refund, please contact us via:
📧 Email: support@devlly.net
📞 Phone: +213 540 32 39 94
Include your name, order/project reference, and the reason for your request.
We reserve the right to assess each case individually to ensure fairness and transparency. For any questions, feel free to reach out — our team is here to help.